1

Principal banking businesses overview (1)

Investment Banking
Commercial Banking

Profile and attributes of the investment banker

"Must know" multiword verbs for banking, finance and HR management

Giving presentations

2

Principal banking businesses overview (2)

Asset management
Private banking

Profile and attributes of the private banker

Headlines: understanding and interpreting "at a glance" the reporting language of news events

Managing meetings

3

Principal banking businesses overview (3)

Personal financial services
Insurance

Profile and attributes of the retail banker

Language of trends: workplace, job market

Managing conference calls

4

Cultural awareness, diversity and sensitivity (1)

Practical differences which matter between the French and Anglo Saxon cultures

Contrasting career expectations

Should/shall and may "feeling the way" with staff and applicants

Telephone strategies

5

Cultural awareness, diversity and sensitivity (2)

Practical differences which matter between the French and Asian cultures

CVs: reading between the lines

Key HR terms and concepts (1): roles and job functions and organisation structures

Negotiating

6

Recruitment

Interviews
CVs
Graduate recruitment plans

The battle for talent

Key HR terms and concepts (2): recruitment and remuneration

Recruitment interviewing

7

Training

People development
Required Skills definition
Training plans

Optimising use of DIF

Key HR terms and concepts (3): appraisal, training and development

Brainstorming

8

Goal setting

Corporate targets
Personal targets

Alignment of corporate and personal targets

The future: speculating about possible and probable events and outcomes

Making suggestions

9

Appraisals

Peer reviews
360 degree reviews
Feedback process

Performance and remuneration linkages

Passives for describing HR policy and processes

Requesting information

10

Career Management

Talent Inventory
Career development plans

International mobility

First second and third conditionals: exploring and analysing, negotiating options and outcomes

Career development interviewing